Velora Furnish Living
Delivery Policy
At Velora Furnish Living, every piece of furniture is carefully handcrafted to order using premium materials and exceptional craftsmanship. Our delivery process is designed to ensure your furniture arrives safely and in excellent condition.
Order Processing
- All furniture is made to order unless otherwise stated.
- Production begins once payment has been received and confirmed.
- Customers will receive updates throughout the manufacturing process where applicable.
Manufacturing Lead Times
- Standard lead time is approximately 4–8 weeks, depending on the product and current production schedule.
- Custom-made or large orders may require additional production time.
- Estimated lead times are provided as a guide and may vary during peak periods.
Delivery Charges & Scheduling
Costs are calculated based on location, product size, and order value. Delivery fees will be displayed during checkout. We contact customers beforehand to arrange a suitable time; please ensure someone is available to receive the handcrafted furniture delivery.
Inspection & Risks
Inspect all items immediately. Report damages within 48 hours. Ownership transfers upon full payment; responsibility for the premium goods passes to the customer upon successful delivery.
Delivery Areas
Furniture delivery South Africa is available nationwide. Delivery to remote or outlying areas may require additional time or charges. Customers outside standard delivery areas should contact us before placing an order for premium furniture.
Conditions & Access
Customers are responsible for ensuring custom furniture delivery fits through all entrances. Any failed deliveries due to restricted access may incur costs. Our teams are unable to perform structural alterations to your property.
Need Help?
Have a question about your order or delivery times? Our support team is here to assist with any enquiries.
Delivery Policy
At Velora Furnish Living, every piece of furniture is carefully handcrafted to order using premium materials and exceptional craftsmanship. Our delivery process is designed to ensure your furniture arrives safely and in excellent condition.
Order Processing
All furniture is made to order unless otherwise stated. Production begins once payment has been received and confirmed. Customers will receive updates throughout the manufacturing process where applicable.
Manufacturing Lead Times
Delivery Areas
Deliveries are available throughout South Africa. Delivery to remote areas may require additional time or charges. Customers outside standard delivery areas should contact us before placing an order.
Delivery Charges
Delivery costs are calculated based on location, product size, and order value. Furniture delivery South Africa is managed with care. Fees will be displayed during checkout or confirmed before finalizing the order.
Delivery Conditions
Customers are responsible for ensuring furniture fits through entrances and lifts. Custom furniture delivery requires clear access. Any additional costs from restricted access are the customer's responsibility.
Delivery Scheduling
Customers will be contacted to arrange a suitable delivery date and time. Please ensure someone is available to receive and inspect your handcrafted furniture delivery upon arrival.
Inspection & Delays
Inspect items immediately. Report damage within 48 hours. While we strive for quick delivery times, unforeseen circumstances like weather or transport disruptions may cause delays. Ownership transfers upon full payment.
Need Help with Delivery?
Our support team is here to help with any questions regarding your premium furniture shipment.
Delivery Charges
Delivery costs are calculated based on the delivery location, product size, and order value. Delivery fees will be displayed during checkout or confirmed before the order is finalized.
Delivery Conditions
Customers are responsible for ensuring furniture can safely fit through entrances, hallways, staircases, lifts, and doorways. Any additional costs from restricted access or failed deliveries may be the customer's responsibility.
Delays
While every effort is made to deliver premium furniture within timeframes, unforeseen circumstances like weather or transport disruptions may cause delays. Customers will be kept informed throughout.
Delivery Scheduling
Customers will be contacted before delivery to arrange a suitable delivery date and time. Please ensure someone is available to receive and inspect the order upon arrival.
Inspection Upon Delivery
Customers should inspect all items immediately. If any item appears damaged or incorrect, this must be noted on the delivery documentation and reported within 48 hours for our handcrafted furniture delivery support.
Ownership and Risk
Ownership of goods transfers once full payment is received. Responsibility for the goods passes to the customer upon successful furniture delivery South Africa at the specified address.
Need Help?
Our dedicated support team is here to assist with any questions regarding your custom furniture delivery and logistics.